Your Questions Answered: How it Works

1. What kind of proof of insurance do you accept?

We need to see a valid insurance card or policy declaration page that clearly shows you have coverage that is valid for a rental vehicle in Virginia. If you purchase from RentalCover, their policy documents will suffice.

2. What if I already have my own insurance?

That’s generally fine. Just be aware that if you rely on your personal policy, filing a claim could potentially impact your personal rates, and you'll likely have to pay your policy's deductible. Many of our customers choose a third-party policy like RentalCover to keep their personal insurance premium safe.

3. What do I do if I get RentalCover and have an accident?

Notify Emporium Rentals immediately. We are here to walk you through the immediate steps.

Pay the repair costs to Emporium Rentals (or your deductible, depending on your policy).

Submit your claim directly to RentalCover.com for fast reimbursement. They handle the claim process quickly and simply.

We encourage all customers to read the specific policy details provided by RentalCover.com to ensure you have the coverage that best fits your needs. Our goal is to simply offer a great, affordable option for those who need it!